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Address
313 Rivonia Road, Morningside Hub, Sandton
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Phone
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WhatsApp Business & API · South Africa
Reach your customers on WhatsApp Business, the app they already use.
We set up and manage WhatsApp Business and the WhatsApp Business API for South African businesses — with automated responses and broadcast messaging at the core.
WhatsApp Business
WhatsApp Business setup and management in South Africa
96% of South African internet users are already on WhatsApp. Meeting customers there — for enquiries, order updates, bookings and promotions — removes the friction of email and contact forms.
We set up WhatsApp Business or the WhatsApp Business API, configure automated greeting, away and FAQ responses so no message goes unanswered, and build broadcast lists for communicating with customers who have opted in.
Click-to-WhatsApp links connect your website and ads straight to a chat, and ongoing management is available as a monthly service if you’d rather we run it for you.
Get a free quoteWhat’s included
WhatsApp Business or Business API setup
Automated greeting, away and FAQ responses
Broadcast / mass-communication lists
Click-to-WhatsApp integration from your website and ads
Ongoing management available as a monthly service
20+
Years in the industry
99.9%
Guaranteed hosting uptime
12hr
Update turnaround
24/7/365
Monitored & backed up
Why Tailoredwebs
Customer service where your customers already are
What a properly set-up WhatsApp Business account does for you.
Instant first response
Automated greetings, away messages and FAQ replies answer customers even outside business hours.
Broadcast messaging
Send updates and promotions to opted-in customer lists from one business account.
Website & ads integration
Click-to-WhatsApp buttons turn website visitors and ad clicks into conversations.
How we work
From first quote to ongoing support
A clear, low-pressure process — no jargon, and a real person accountable at every step.
Free consultation & quote
We learn what you need and come back with a clear, no-obligation quote.
Scoped proposal
A written scope so you know exactly what you’re getting — and what it costs.
Design & build
We design and build your site, with your input at every milestone.
Launch & handover
We go live, train your team, and make sure everything works.
Ongoing hosting & support
Hosting, updates and support — we stay with you long after launch.
FAQs
WhatsApp Business: frequently asked questions
Straight answers to the questions we’re asked most.
What’s the difference between WhatsApp Business and the WhatsApp Business API?
The WhatsApp Business app suits smaller teams managing chats from a phone. The WhatsApp Business API supports higher volumes, several team members and integration with your systems. We’ll recommend the right option for your business.
Can WhatsApp reply to customers automatically?
Yes. We configure automated greeting, away and FAQ responses, so customers get an immediate reply even outside business hours.
Can I message all my customers at once?
Yes — through broadcast lists to customers who have opted in to hear from you, which keeps your messaging in line with POPIA.
More services
Everything else your website needs
One partner for design, hosting, maintenance and growth.
Website Design & Development
A professional website or online store that brings in enquiries and is easy for your team to update.
Web & Email Hosting
Fast, reliable hosting on South African servers — monitored 24/7/365, backed up daily, 99.9% uptime guaranteed.
Website Maintenance & Support
Your site kept secure and up to date, with every request started within 12 business hours.
Organic SEO & Digital Marketing
Get found by customers searching for what you sell, with SEO and Google Ads sized to your budget.
WhatsApp Business
Answer customers faster on the app 96% of South African internet users already use.
You are here
Web & Mobile App Development
Custom web and mobile apps for when off-the-shelf software no longer fits the way you work.
Get a free quote
Tell us about your project
Tell us what you need and we’ll come back with clear pricing within one business day.
Address
313 Rivonia Road, Morningside Hub, Ground Floor, Sandton, 2128
Phone